Help

How to use OLO

Short, step-by-step guides. If you cannot find what you need, write to us and we answer the same working day.

01

Getting started: your OLO account and connecting TikTok

Create an account, connect TikTok on TikTok’s own page and you are ready for your first video.

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02

How to post or schedule a video

Upload the video, choose the account, the settings and the time. OLO sends it to TikTok and shows you the status.

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03

TikTok settings, explained

What each option in the posting form means and why nothing is pre-selected.

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04

TikTok drafts and trending sounds

When to choose “Send as draft” and how to add a trending sound from your phone.

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05

Why videos can only be “Only me” right now

What TikTok’s app audit is and what it means for you until it is passed.

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06

Common errors and what to do

What TikTok’s error messages mean and how to fix them.

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07

For agencies: several accounts and the API

How to work with several TikTok accounts and send videos from your editing tool.

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08

Disconnecting TikTok and deleting your account

How to remove OLO’s access to TikTok and how to delete your account completely.

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Still stuck?

Write to us at contact@olo.ro. We answer on working days, usually the same day.

FAQ